[IIJA NewsLetter Vol.10] Email - Dedicated Email Server Solution

Have specific needs? IIJA will construct an Email system just for you!

Service Details

	Dedicated Email System
	IIJA will design, implement and maintain a dedicated email system based on the customer’s specific requirements

	Managed Server and Network Devices
	All servers and network devices (such as switches, firewall, etc) will be provided as a managed service by IIJA. If any problem arises, IIJA will narrow down the source of the problem, and will handle equipment replacement processes with manufacturers if necessary. Simply put, the customer will only have to report the problem, and IIJA will handle the rest!

	IIJA Data Center Operation
	Servers are placed at the data center, assuring power, air ventilation and security.

	24x7 Server Monitoring/Operation
	Email servers are maintained at the IIJA data center for 24x7 monitoring. OS and server-related security patches are applied as they are discovered. Email data ranging up to the day before is backed up and available for recovery.

	Spam filtering/Anti Virus
	In order to protect the customer’s Email server, IIJA will provide its’ Email Defense service (powered by MX Logic) in order to filter any spam, virus, and worm-related Emails from reaching the server.

	Email Archive
	IIJA will provide its Email Archive solution for the customer’s Email server, which stores all inbound and outbound mail. The administrative user will be able to search and retrieve any Email that is stored in the archive through WebUI.

	Troubleshooting
	IJA provides bilingual support through its IIJA Customer Support Center. IIJA’s support and engineering staff will be available in the customer’s preferred language of either English or Japanese.

	Solution Diagram - Image

Planning a Redundant Structure for the Email System

※ The recovery time listed above does not include IIJA’s Email Defense solution because it is provided through MX Logic Inc.
※ The recovery times are for estimated purposes only. IIJA does not guarantee any of the data mentioned above.

The chart below compares specific redundancy plans (Options 1-5) by estimating the amount of time it takes to recover an Email system (with and without the specified redundancy plan)

Option		Estimated Recovery Time w/ Option Plan	Estimated Recovery Time w/o Option Plan
1	Redundant Internet Access	Under 1 minute	1 minute – 4 hours
2	Managed Firewall/Redundant Switch	Under 1 minute	4 hours – 8 hours (due to replacement of equipment)
3	Clustering	Under 1 minute	4 hours (requires manual failover process)
4	SAN Storage	Under 1 minute	Several hours (Involves the manual transport process of data)

Option 5: Utilizing the Fail Safe Function of IIJA’s Email Defense
In a case where the Customer MTA server becomes unavailable to receive Emails, the Fail Safe Disaster Recovery feature (from IIJA’s Email Defense) can store your Emails in the spam filter gateway until the inbound server becomes available.

*The Fail Safe function can hold emails up to 5 days with unlimited storage space.

Other redundancy plans are available depending on the customer’s requirements. Please contact IIJ America for any inquiries.

CALL NOW! 1-888-GO-IIJ-US (1-888-464-4587)
sales@iij-america.com

IIJ America Inc.

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